Transcript 4: Part Time

Juanita

Before we start scheduling the part-timers, let’s take a quick look at the full-timers. Let’s see where it’s hard to schedule them.

Bill

Carlotta’s restrictions are after 6:00 p.m.

Juanita

So she is a morning/afternoon person.

Bill

Sophie’s restriction is Wednesday.

Juanita

Wednesday is a slow day, so that shouldn’t be a problem.

Bill

Min-Jee doesn’t work on Tuesday morning.

Juanita

A full-timer shouldn’t get a restriction on 10% Tuesday! . . . That doesn’t matter too much, we can put her in the afternoon.

Bill

I don’t see any big problems with the restrictions of the full-timers. I think we should start with our busiest day—10% Tuesday—then work to our least busy.

Juanita

Well, we have to start somewhere, and your suggestion seems like a good one!

Bill

Dulani is available after 5:00!

Juanita

But that’s just six hours he can be available. . . . . First let’s figure out Cashier Columns 1 and 2. Column 1 is a sixteen-hour block, and 2 is fifteen hours. We need seven and eight hour shifts to fill in these columns. Dulani’s six-hour shift does not work well here.

Bill

You are right. Let’s find other part-timers who can work seven or eight hour shifts.

Juanita

We have Ingrid who needs to be off work at 3:00 p.m.

Bill

OK, let’s start her at 7 in Column 1. At 3, she will have a full shift and can leave.

Juanita

OK, Ingrid from 7 to 3 on Tuesday.

Bill

Is there a part-timer who can relieve Ingrid?

Juanita

Hasan can come in. He can take the evening shift.

Bill

Put him down then. That takes care of Column 1. What else do we have for part-time help on Tuesday?

Juanita

Only Ziva. But she can come only after 4:30.

Bill

Let’s see: 4:30 to 11 is six and a half hours, which almost makes a seven-hour shift . . . . . . Let’s book Ziva in for 4:30 to closing. If we can’t fill that 4 to 4:30 spot, we can go shorthanded here.

Juanita

I think we have no choice here. None of the other part-timers can help us on Tuesday.

Bill

Can’t Dulani work evenings?

Juanita

That’s right. Now we can put him in.

Bill

The remaining shift is only for three hours. From 5 to 8. We can use him in Column 3 . . . . There, he is penciled in!

Juanita

This is not looking good. All the available part-timers are used up for Tuesday, and we still have about 25 hours to fill for that day.

Bill

I think we’re going to have to bring in all three full-timers to these spots. But let’s keep on filling in the rest of the week for part-timers.

Juanita

Saturday is our next busiest day. Aaron and Natalia can work this day. Morning or evenings?

Bill

Let’s give Aaron an eight hour morning shift and Natalia a seven-hour evening shift.

Juanita

OK. Hey this is fun! We are in control of people’s lives!

Bill

Don’t let the power go to your head. You are only an assistant manager. . . . . And Dulani for a three-hour shift between 5 and 8?

Juanita

He’s not going to like two three-hour shifts in one week.

Bill

Unfortunately his first job doesn’t work too well with our scheduling. He’ll have to accept it. . . . . What other part-timers can we plug in?

Juanita

Ingrid, but with her "before" 3 restriction.

Bill

OK, let’s give her from 8 until 3.

Juanita

That’s not good! This leaves a two-hour empty block between her and Dulani that will be hard to fill.

Bill

Instead, let’s have Ingrid work from 8 to 2. This will leave a three-hour block that we can give to a trainee later.

Juanita

Good idea. I don’t see any more trainees we can use for Saturday.

Bill

Next is Friday. What part-timers can fit there?

Juanita

I think we had better give Dulani a 5 to closing shift.

Bill

OK.

Juanita

Similar to Saturday’s schedule, let’s block a six-hour shift from 8 to 2, then a three-hour trainee shift to fit with Dulani’s column.

Bill

Can any part-timer take on the 8 to 2?

Juanita

Natalia can!

Bill

Put her in.

Juanita

Can we make use of Aaron?

Bill

No, he only works weekends.

Juanita

How about Ingrid? Can we work with her “before 3” restriction?

Bill

If we use Ingrid in this way, we’ll need to have another short block between 2 and 5, which could be filled by a trainee. This will likely mean having two trainees running tills at the same time. We can’t do this.

Juanita

OK! But if we block off the later half of Column 2, say from 12 to 8, we won’t be setting up the schedule for two trainees at the same time.

Bill

Good idea. Is there a part-timer who can do this?

Juanita

Hasan can work Fridays.

Bill

He is now booked from 12 to 8. . . . . . What’s left for Friday?

Juanita

We have a four-hour block in Column 2. We could book Ingrid for that shift, or we could give it to a trainee.

Bill

Let’s keep it open for now.

Juanita

And we have a seven-hour block in Column 3 that looks good for a full-timer.

Bill

So let’s call Friday done for part-timers. . . . . . I think we need to do a little check on hours.

Juanita

So far, Aaron has 8; Hasan has 16; Dulani has 12; Natalia has 7; Ingrid has 14; Ziva has six-and-a-half. We can use each part-timer at least one more time.

Bill

Thursday is next!

Juanita

Let’s find two people to work that 15-hour block in Column 1. Who can do this part-time?

Bill

Ingrid opening until 3? Hasan 3 until closing?

Juanita

Sounds good. . . . . That puts Hasan and Ingrid at 24 and 21 hours. I don’t think we should give them any more. We could have trouble finding enough hours for the full timers.

Bill

Dulani from 5 to 9? That’s a four-hour shift for him!

Juanita

Every time we use his available hours, it creates a trainee block in the middle of the day. Let’s try to see if we can use other part-timers before we go back to Dulani.

Bill

Ziva after 4:30?

Juanita

That’s not much better than Dulani.

Bill

There’s no other part-timer that can fit that spot. I’m afraid we’ll have use Ziva or Dulani there.

Juanita

Let’s go with Ziva. . . . From 4:30 to 9. We can be a little short-handed from 4 to 4:30.

Bill

But look closer. The morning part for Column 2 is eight hours. And Column 3 is also eight hours. We can fill those spots with full-timers when we get there.

Juanita

Good eye! Let’s go to Sunday.

Bill

Let’s give Natalia the morning shift.

Juanita

We can’t do that. She is closing Saturday night. So we can’t ask her to be at the store the first thing in the morning.

Bill

OK, she can close on Sunday. Let’s start her at 3 for an eight-hour shift.

Juanita

And we might as well put Aaron on for Sunday morning. From 8 to 3.

Bill

Let’s put Dulani in the 5 to 9 block of Column 2. We should be able to easily fill that 11 to 5 block.

Juanita

How about Ingrid?

Bill

You are forgetting that she has that 3 o’clock restriction. Using her at that place will create a difficult spot to fill. I think we can give that block to a full-timer. And that four hour block in Column 3 can go to a trainee.

Juanita

Let’s do a little hours check again.

Bill

OK So far, Aaron has 15; Hasan has 24; Dulani has 16; Natalia has 21; Ingrid has 21; Ziva has 11.

Juanita

We have three part-timers over 20 hours. I think we had better quit giving these workers any more time. Ziva and Dulani can take a few more hours for Monday and Wednesday, but they are both evening people.

Bill

I prefer giving Ziva the hours because she is able to come in a half an hour earlier than Dulani.

Juanita

OK, let’s give her the 4:30 to closing shift for Monday and Wednesday.

Bill

Done! Ziva now has another 13 to make 24 hours for this week. . . . . Let’s move to full-timers.

Go to Full-time Cashiers